Communications Minister Fahmi Fadzil plans to share information with CelcomDigi regarding service disruptions reported by users.
Bernama reports that in response to user complaints on social media, he stated, “I will immediately send details to CelcomDigi to resolve these technical issues. I will get in touch with them to ensure that issues like this are addressed.”
Fahmi addressed concerns raised by CelcomDigi users following the official merger of the telecommunications company at the end of 2022. He noted that 30% of the integration process was completed last year, with an additional 40% expected to be done this year and the remaining 30% by 2025.
Fahmi acknowledged the anticipated 18 to 24 months timeline for stabilising the service network post-merger, as announced by the Malaysian Communications and Multimedia Commission (MCMC).
Civil servant PADU registration is not mandatory
Responding to assertions that civil servants are mandated to register with the Central Database Hub (PADU) system, Fahmi clarified that the group is encouraged but not obligated to do so.
He mentioned that approximately 30.1 million citizens have registered in the system, emphasising the security of all information.
In connection to this, the Public Service Department urged civil servants to register and update their information on the PADU portal by 15 February to ensure eligible individuals do not miss out on targeted subsidies, assistance, and social protection.