In September 2022, the Road Transport Department (JPJ) raided inDrive’s office because they were operating without a valid operating licence. After that incident, inDrive finally applied and received their licence to operate here.
The New Straits Times reports that inDrive has announced that it has obtained the necessary permission, known as the business mediation licence (LPP), from the Land Public Transport Agency (APAD) to operate its ride-hailing services in Malaysia. The company stated that it has successfully addressed all the LPP-related issues, which are essential for the official operation of ride-hailing services in the country.
According to a statement released yesterday, inDrive mentioned that it underwent a thorough examination of its application by APAD to ensure compliance with all the regulatory requirements. Finally, on 15 June 2023, inDrive received the LPP from APAD, validating its adherence to the specified regulations.
The company emphasised that this accreditation from APAD demonstrates its unwavering dedication to following the law and delivering safe and dependable services. Additionally, inDrive highlighted that it has further enhanced its existing safety features in accordance with the licence compliance obligations after engaging with APAD.
