Malaysians Are Increasingly Relying On AI To Get Their Work Done

According to a Microsoft survey, Malaysians say AI saves time, boosts creativity, and allows them to focus on their most important work.
(credit: Microsoft)

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The 2024 Work Trend Index by Microsoft and LinkedIn reveals significant insights about Malaysian employees. The joint report is based on a survey of 31,000 people across 31 countries, with 1,000 Malaysians interviewed.

It highlights that 77% of Malaysians feel they lack sufficient time and energy to complete their work, exacerbated by increased workloads.

As a response, 84% of Malaysians have turned to artificial intelligence (AI) to save time, enhance creativity, and focus on crucial tasks.

According to the report, 56% of employees in Malaysia use AI for catch-up tasks like summarising missed meetings. K Raman, managing director of Microsoft Malaysia, noted that the volume of work has risen, leading to more time spent on operational tasks rather than creative work.

The rise of AI has created a new category of “AI power users,” saving them approximately 10 hours of work monthly. These users frequently integrate AI into their daily routines, with 85% using AI to start their day and 82% preparing for the next day with AI support.

A significant 92% of AI power users report that AI’s ability to handle mundane tasks has made their workload more manageable and boosted job satisfaction by allowing them to focus on creative endeavours.

(credit: Freepik)

Despite its benefits, concerns about AI adoption include the “bring your own AI” (BYOAI) trend, where employees use external AI tools, potentially increasing the risk of data breaches without proper deployment strategies.

Moreover, 52% of AI users at work are hesitant to disclose their use, highlighting transparency challenges.

AI’s impact extends to job seekers and employers, with a notable surge in AI-related skills showcased in resumes. LinkedIn data shows a 142-fold increase in AI-related skills mentioned by job seekers.

Employers increasingly prioritise AI skills, with 62% stating they would not hire a candidate lacking AI proficiency, emphasising AI competency as a workplace necessity.

AI adoption in Malaysia post-pandemic reflects a transformative shift, enhancing productivity while reshaping skill requirements in the job market.

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