The government’s commitment to ensuring that mobile network service providers do not charge extra for access to the 5G network is seen as a significant effort to alleviate the burden on people’s lives.
This commitment aligns with the increasing necessity of 5G access, particularly for activities such as online education and work, according to Bernama.
Individuals, like private sector worker Nur Fitri Ismail and online trader Farhana Zakaria, emphasise the importance of affordable and unrestricted 5G access, especially considering the financial challenges many are facing.
Nur Fitri stresses the impact on education, highlighting the high data requirements for online classes and expressing concern about potential additional charges.
Farhana appreciates the government’s commitment, noting that additional charges could limit usage, particularly for those facing financial difficulties.
The Federation of Malaysian Consumer Associations (FOMCA) CEO, Saravanan Thambirajah, supports the government’s decision, considering it apt to ensure consumer access to 5G without additional charges.
Saravanan highlights the unique capabilities of 5G, including high-speed internet, better quality connections, and lower energy consumption. He hopes the government will vigilantly monitor consumer complaints, ensuring that users are not subjected to additional charges.
Communications Minister Fahmi Fadzil’s announcement on 9 January confirmed that telecommunications companies would not impose additional charges for 5G access, as communicated by the CEOs of these companies.
