In the third quarter of 2023, Malaysia’s e-commerce income experienced a robust 5.4% year-on-year growth, reaching RM289.5 billion, as reported by the Department of Statistics Malaysia (DoSM).
The surge was attributed to the manufacturing and services sectors, according to the Malaysia Digital Economy 2023 report released by the DoSM. Quarter-on-quarter, the e-commerce income showed a positive trend, increasing by 3.2%, according to Bernama.
The Information and Communication Technology (ICT) and e-commerce sectors contributed significantly to the national economy, with a value added of RM412.3 billion in 2022, marking a 14.8% increase from the previous year.
E-commerce income in 2021 was dominated by the domestic market, accounting for 89.9% of the revenue, while the international market contributed 10.1%.
Business-to-business transactions led in income, amounting to RM713.1 billion, followed by business-to-consumer at RM308.9 billion and business-to-government at RM15.2 billion.
The ICT services sector recorded a gross output of RM182.2 billion in 2021, reflecting a 5.4% increase.
Additionally, computer and internet usage in establishments reached 93.8% and 90.6%, respectively, in 2021, with Putrajaya maintaining the highest rates at 100%.
In 2022, individual computer usage and internet access were at 80.2% and 97.4%, respectively, with Putrajaya leading at 97.0% and 99.9%.
