If you have been experiencing internet difficulties and finding that lodging complaints with your service provider yields no resolution, the government invites you to participate in this survey to express your frustrations instead.
The Malaysian Communications and Multimedia Commission (MCMC) is conducting a “Broadband Quality of Experience Survey 2023” to collect data related to the quality of user experience regarding broadband services in Malaysia.
The survey began on 15 July and it will last until 31 December 2023. All broadband internet users age 15 and above are invited to take this survey.
MCMC said the purpose of this survey is for data collection, and no personal information such as full names, credit/debit card details, or bank information will be collected.
You can join the survey by scanning the QR code or by going HERE.
