Maybank Announces Secure2u On MAE App As Exclusive Approval Method For MAE and M2U Transactions

Starting 1 July 2023, Secure2u on the MAE app will be the only authorisation method for all transactions.
(credit: Firdaus Latif / Malay Mail)

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In September 2022, Bank Negara Malaysia (BNM) urged banking institutions to switch from the one-time password (OTP) system to more secure forms of authentication for online transactions in light of the surge in cybercrime in Malaysia. Maybank is the latest bank to move away from OTP and switching to a more secure method.

A couple of days ago, Maybank has revealed its plan to transfer Secure2u authorisation to the MAE app starting from 1 July 2023. This means that Secure2u on the MAE app will become the exclusive method for approving all transactions conducted through Maybank2u web, M2U MY app, or the MAE app.

The bank stated that the MAE app’s Secure2u authorization includes even more additional security features to protect your money and enhance your online banking experience. This enhanced banking security aligns with BNM’s direction to combat financial scams.

Take note that there will be a 12-hour activation period when you enable Secure2u on the MAE app for the first time; or enable Secure2u on the MAE app on a different device. During this period, transactions that necessitate Secure2u authorisation will be temporarily unavailable.

Here’s how to activate Secure2u on your MAE app

Step 1: Download the MAE app on Apple App StoreGoogle Play Store or Huawei AppGallery

Step 2: Launch app and tap ‘Secure2u’ under Quick Actions

Step 3: Tap ‘Activate Now’

Step 4: Confirm your mobile number and enter the One Time Password (OTP) received via SMS

Step 5: Enter your M2U ID number

Step 6: Confirm your device name and you are good to go.

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