JPJ Has Updated The MyJPJ App With Better UI And Improved Security

The last eight characters on the back of users’ driver’s licence are required for registration.
(credit: Malay Mail)

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Last Friday, 10 February 2023, the Transport Minister, Anthony Loke announced that drivers can apply for a digital driving licence and a digital road tax and they can use the digital version instead of displaying the flimsy road tax on their windscreen. But the app needed some update to make it function better.

The Star reports that the MyJPJ application and its public portal have been enhanced with security and user-friendliness features by the Road Transport Department (JPJ), and access to them will be gradually opened up starting yesterday, Wednesday, 15 February.

Previously, there were only two-level of security feature, password and TAC code. With this new update, JPJ has added another layer of protection. Users now require to enter the last eight characters on the back of a driver’s licence for online JPJeID registration.

JPJ director-general Datuk Zailani Hashim said:

We have also added a function that allows users to retrieve the account using the last eight characters of the driver’s licence as a solution to the issue of some new users who are unable to register an account after being notified that they have already registered.

The problem occurs when the users have an existing account on the JPJ strategic partner portal that integrates with the JPJ system.

For users who have forgotten the email address they used or who need to update their email with an additional eight driver’s licence characters, JPJ has also incorporated a “email reset” function.

Zailani claims that after the launch of the digital road tax (e-LKM) and digital driving licence (e-LMM), the enhancements were made in response to comments from the general public on the use of the MyJPJ application and the JPJ public portal.

However, this exemption only applicable for Malaysians who own private vehicles. It’s still necessary for drivers to carry their physical driver’s licence about if they have a P licence, a vocational licence, or are foreigners with a Malaysian or foreign driver’s licence. Likewise, drivers must display their road tax if their vehicles are registered to a company or a non-citizen.

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