Shopee was launched in Malaysia in 2015, it is the biggest eCommerce player here, with a revenue of USD 106 million in 2021 and they accounts for 71% of Malaysia’s overall eCommerce web traffic. Shopee is the most clicked eCommerce site in the country, with almost 55 million clicks in the second quarter of 2022.
These are the reasons why many sellers are selling their products on Shopee, because when Malaysians want to buy something online, they go to Shopee.
Today, the eCommerce giant announced a bad news for the local Marketplace sellers. Starting 10 January 2023, all local sellers will be subjected to a new commission fee rates, that will see an increase from 2% up to 4% (excluding 6% SST).
The updated rates won’t apply to people who sell their goods on Shopee from abroad or via Shopee Mall. Additionally, only Marketplace sellers who have fulfilled at least 100 orders are subject to commission fees.
However, sellers selling essential goods under FMCG i.e. bakery, baking needs, cooking essentials, food staples and fresh and frozen food are exempted from this.
Orders placed and completed prior to 10 January will be charged the old 2% rate even if they were finished after that date because the new commission fee rates will only apply to orders placed and completed after that date.
Shopee said the reasons for raising the commission fee rate was to improved customer service, export products overseas, enhanced seller features & insights, and provide more shipping options and better reliability.
If you want to learn more about the new commission fee rates, you can go to Shopee’s Seller Education Hub.