Nine Million People Are Suing Sony PlayStation For More Than RM26.4 Billion

Sony PlayStation is being sued for allegedly ripping off their customers with overpriced games and in-game purchases.
(credit: PlayStation YouTube channel/ Canva)

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It is getting incredibly costly just to play video games nowadays. The consoles aren’t cheap, and computer hardware prices are expensive, not to mention you have to pay for subscriptions if you want to play online on consoles.

The cost of video game development has gone up by a few hundred percent. The consoles and game companies have to find ways to stay afloat. One of the ways is by charging consumers more for the games. But millions of people in the United Kingdom (UK) had enough of this and decided to do something together.

In a news report by Sky News, nine million claimants living in the UK are suing Sony PlayStation for £5 billion (more than RM26.4 billion at the time of writing), alleging that the company “ripped them off” with expensive games and in-game purchases.

(credit: Sony PlayStation)

By charging a 30% fee on each digital game and in-game purchase made through the PlayStation Store, it reportedly “ripped off consumers.”

An advocate of consumer rights named Alex Neill filed a collective action lawsuit against the gaming company. By using its market dominance to force unreasonable terms and conditions on game publishers and developers, it is alleged that the corporation violated competition law, driving up consumer costs.

With this legal action I am standing up for the millions of UK people who have been unwittingly overcharged. We believe Sony has abused its position and ripped off its customers.

Gaming is now the biggest entertainment industry in the UK, ahead of TV, video and music and many vulnerable people rely on gaming for community and connection. The actions of Sony is costing millions of people who can’t afford it, particularly when we’re in the midst of a cost of living crisis and the consumer purse is being squeezed like never before.

Alex Neill

According to the lawsuit, consumers overpaid for digital gaming by as much as £5 billion over the previous six years.

Anyone in the UK who has since 19 August 2016 purchased digital games or add-on content on their console or through the PlayStation Store is covered by the claim and may be eligible for compensation.

Between £67 (RM354) and £562 (RM2,969), excluding interest, is the estimated amount of damages for each class member.

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