Why continue to improve the existing banking app when you can just make a new one? Am I right? This is what CIMB did. Why don’t they continue to improve the CIMB Clicks app? Nobody knows except them.
In a news report by the New Straits Times, the early availability of the CIMB Octo App, the newest mobile app from CIMB Bank Berhad and CIMB Islamic Bank Berhad, has been announced.
Prior to the app’s complete rollout, which is anticipated to offer the full suites and features in the first half of 2023, CIMB claimed that each subsequent iteration will take into account consumers’ comments.
The bank’s current mobile app, CIMB Clicks, will continue to be offered concurrently with the Octo app. So you don’t have to worry about downloading and learning how to use a new app, especially for people who are not well versed in tech.
The new CIMB Octo app, according to CIMB’s CEO for group consumer banking, Samir Gupta, represents the bank’s aim on providing fast and relevant solutions for the rapid transition toward digital transactions, and more especially mobile banking.
It is a response to the changing behaviours of customers in Malaysia, providing a broader range of personalised banking solutions to meet their current and future needs, preferences and lifestyles.CIMB, CEO for group consumer banking, Samir Gupta
He continued, noting that the features included in the new app were motivated by client input the bank had gathered throughout the boom years for online and mobile banking.
CIMB, which placed a strong emphasis on customization, asserted that the new app offers better flexibility, agility, and speed because of its new technology stack and operational infrastructure for stability and security.