Damaged Submarine Cables Causing Internet Issues Nationwide.

A submarine cable fault is causing slow speeds and high latency for unifi Mobile, Broadband (Streamyx), and Fibre broadband customers nationwide.

According to the #unifiAlerts, the problem began in the evening of 25 Dec and was expected to be fixed by the early morning of 26 Dec.

To alleviate the issue, unifi said in a tweet that it has taken steps to divert its internet traffic via other international links.

However as of this afternoon (27 Dec) there has not been any updates regarding the repairs.

It is unclear whether the submarine cable fault is affecting other broadband providers and telcos in Malaysia.

While they have revealed the problem is located in North Asia, they have yet to specify which cable is causing the problem, international reports from Vietnam and Pakistan have suggested three culprits;

1. Asia-Africa-Europe-1.
2. Asia Pacific Gateway.
3. Asia American Gateway.

All three of these cables run through Malaysia and they are experiencing faults and are undergoing repairs for a number of days now.